Recruitment & Selection | Recognition & Retention | Customer Service | More Productive Meetings | Leadership Development

  Creating Staff & Customer Loyalty

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Welcome to the website of
Nelson Scott & SEA Consulting!

How would your organization benefit from
improved staff and customer loyalty?

Nelson Scott’s seminars and workshops are designed primarily for those in leadership and supervisory positions [and those who aspire to these positions] including team leaders, department heads, principals, supervisors, managers, and business owners.

During Nelson’s presentations, participants acquire knowledge and skills that they can use to increase staff motivation, improve morale, reduce turnover, and strengthen relationships with customers.

Nelson Scott

The skills your managers and supervisors develop during Nelson’s presentations will enable them to:

  • obtain high-quality information about job candidates to enable them to make hiring decisions that match the right person to the right job.
  • use no-cost/low-cost staff recognition to improve morale, increase productivity, and reduce turnover.
  • create customer loyalty by delivering exceptional service and responding quickly and effectively to customer complaints.
  • retain top performers without spending buckets of money (which wouldn’t work even if you could afford it).
  • conduct meetings that achieve more in less time.
  • use effective leadership and communication techniques to guide productive work teams.

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the right speaker/
trainer for you?

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Nelson Scott is
associated with
other Alberta-based speakers through
Alberta Speakers

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