Creating Staff & Customer Loyalty

Attaining Excellence in Customer Service: A Workshop for Managers and Supervisors

(developed by Service Quality Institute)

A one-day workshop during which focuses on increasing understanding of customer service elements, sharpening coaching skills for continual improvements and sparks new strategies for enhancing the service level.

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Other Customer Service programs delivered by
Nelson Scott

Attaining Excellence for Local Government

Attaining Excellence in Customer Service: a Workshop for Managers and Supervisors

Exceptional Service

Feelings: Quality Service First Time Everytime

Five Star Service for Hospitality

Loyal for Life

Service First Video Library

STAR Service

The Spirit of Excellence: Attaining Excellence in Patient Relations and Customer Service